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Q.Are your new double glazed sashes fully compliant with building regulations?Our complete new windows and doors comply with Document L Building Regulations. New sashes, casements or doors fitted into their existing frames do not have to comply as this type of work is classed as refurbishment and does not require certification. Listed buildings and some properties in conservation areas are exempt from Document L, and your local authority planning department will be able to advise.
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Q:Is timber prone to movement?Timber’s beauty comes from the fact it is a natural material, and as a natural product some degree of movement in terms of expansion/contraction can be expected. However, with the timber that we use, this movement is kept to a minimum.
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Q.Do timber windows warp over time?Low quality timber windows can warp over time, however, DBJ wooden windows are engineered to add strength, eradicate knots and resist twisting also we are confidently able to give a Comprehensive 10-year guarantee on all windows and doors.
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Q.How often do timber windows need to be redecorated?We use 4 layer weathershield paint and stain finishes on all of our timber products to keep them looking good, however timber products aren’t maintenance free and will require regular maintenance to maintain the performance and look of the product. The regularity of maintenance will depend on the location of your property and where the wooden windows are located on the property. Our paint finishes will require maintenance every 3 years to 4 years in a moderate climate (non-coastal areas at low altitude) or every 2 to 3 years in extreme climates (coastal areas and high altitude). Our stain finishes will require maintenance every 2 to 3 years in a moderate climate (non-coastal areas at low altitude) or every 1 to 2 years in extreme climates (coastal areas and high altitude). Unsheltered windows will require more maintenance than those sheltered or partly sheltered. We recommend that the surface coating is inspected annually and if required you should re-coat the wood with stain or paint.
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Q.Is there an alternative to timber windows that provide the traditional look?No, we don't supply uPVC windows actually that's not traditional look at all
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Q.What glass options can I choose from?You can select from five different types of glass with our timber windows. These are: obscure, decorative, security, safety or anti-sun.
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Q.Can I have safety locks fitted so the windows only partly open?Yes, for added safety we can fit safety locks to our timber windows so they only open as far as you want them to.
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Q.I already have timber windows; will my entrance door match?If you have timber windows from us we can certainly match the colour of your timber windows. If not, with a range of colours available, we are sure we will be able to get a consistent look to your home.
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Q.What is your lead time for new joinery or replacement sash windows and doors ?For items which we supply and fit our lead time on all products is between 3 to 7 weeks, and depends on how busy we are (during the busy summer months our lead times can stretch). the lead time only begins once a Purchase Agreement has been signed and your deposit has been received.
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Q.Can you match the style of my existing windows?Yes. We are proud to be able to match most styles and patterns with our Classic range. If you require specific, historically accurate windows, replicating the existing features, this can be done for a higher price. Through modern technology and traditional joinery techniques we are able to produce elegant yet energy efficient replacement windows and doors.
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Q. Where are your windows made?All of our new windows and doors or stairs are manufactured by our expert craftsmen in our workshops in North London. If you would like to visit our workshops to see the windows being made, please contact us on 08001303003 to arrange an appointment.
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